This situation of people arguing anonymously has been around a long time and has always frustrated me, but especially more as of late. What i’m referring to is how people completely change when there is some level of anonymity between them and the opposing party. You see it all the time on the internet, in texts, and phone calls.
This is something I’ve encountered a lot in my life. I recently quit my job as a Tech Support rep for a great online electronics retailer. At this job I was required to help people use our products through email, chat, and phone calls. In all three forms of communication there is some level of anonymity. I don’t actually know those people, just their names and what they’d purchased. Unfortunately, they recognized this. At any moment where, for whatever reason, things weren’t going exactly how they wanted they would erupt into some tantrum, like a small child being told to go to bed by their mother. Now some of those people i’m sure are just as rude in person as they were then, but some of them definitely used this chance to be rude to make a point. It’s as if hiding behind some screen gives us the right to lower our conduct.
Before working at that company I worked for a computer store as a computer technician and salesman. Most people were very courteous in person, even if they were upset about something. They knew that their actions would reflect back on them as a person so they carried themselves with dignity.
There’s no consequence for being crude on the internet. I think if it were required that everything you said and posted on the internet had to have your name and picture on it so that everyone knew who it was that was saying such terrible things, the amount of filth on the internet would drop dramatically.
My point is this, being nice in person doesn’t mean anything if you’re a complete jerk online. Even if no one you know personally ever finds out what low actions you take online, you’re still a jerk at heart. Maybe you just do a great job of hiding behind that nice person façade you’ve created.
Step it up people. Treat others with respect, even if you can get off the hook without anyone knowing that you’re the one doing those terrible things.
